Cancellation fee is $35 per person who cancels for full face service only. Weddings and major events are exempt from the cancellation fee due to non-refundable deposits already collected.  The only time the cancellation fee is not accepted, if client has to cancel based off emergency with a family member.  Cancellation fee can be waive if client reschedules his or her appointment within 30 days of the initial appointment. 

If client is 15mins late, A late fee of $10 will be applied. If client is more than 15 minutes late, the appointment will be canceled due to other client appointments scheduled.